Fillmore Eye Clinic
Optometry • Truth or Consequences, NM
Ratings by platform
- rater8: 4.87/5 (398 reviews)
- rater8 (parley d. fillmore, m.d.): 4.80/5 (135 reviews)
- rater8 (ophthalmology specialty page): 4.88/5 (396 reviews)
- BBB
What patients say
Patients praise
- Doctors/clinicians described as knowledgeable, professional, and thorough
- Patients say staff is attentive/pays attention to details and explains things
- Long-term patient rapport (e.g., been going 10+ years)
- Positive experience with care for family members (e.g., mother)
Common complaints
- Long wait times / delays in being seen
- Complaints about incorrect prescriptions / needing multiple corrections
- Billing/charge issues and lack of clear explanation
- Post-operative dissatisfaction or poor outcomes (e.g., cataract surgery results)
- Double booking/overbooking and unprofessional communication/handling
In patients' words
"“Long wait for a 3.15 app.close to 1 hr.”"
— rater8 – Fillmore Eye (review excerpt)"“Been going to Fillmore for over 10 years. Doctors are always top notch. They listen and take their time to explain.”"
— rater8 – Fillmore Eye (review excerpt)"“Having to wait for over an hour is unacceptable. Double booking patients into the same time slot is not good practice.”"
— TrustReviewers.com – complaint review excerpt"“So then they go to recheck my eyes and find out that they wrote my rx to weak for my glasses… DO NOT GO THERE.”"
— TrustReviewers.com – complaint review excerpt"“My vision after surgery was worse… The clinic double charged for the surgery and now I get a large bill…”"
— Vitals.com – patient review excerptMore clinics in Truth or Consequences
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