SARHA Clinic 1412 Elba Hwy Troy AL 36079 - UrgentCare.com
Urgent Care • Troy, AL
Ratings by platform
- Google My Business, Birdeye, HelpConnectUsa: 3.8 to 3.9 out of 5 (Approximately 155-172 reviews across various platforms)
What patients say
Patients praise
- Some providers described as excellent/wonderful
- Clean facilities
- Occasional short wait times when not busy
- Professional and kind service reported by some patients
Common complaints
- Long wait times
- Difficulty with front desk/staff communication
- Issues with prescription handling and follow-up calls
- Perceived incompetence in medical care/diagnosis
In patients' words
"The nurses never call back, the staff is anything but helpful, and even in emergency situations, they refuse to help patients. The doctors I have seen... are amazing, but the nurses and staff are ruining the place."
— A-Better-Place.com User Review"Started seeing M Bennett for primary care, and I am very impressed with her and the entire staff. Very kind and thorough, and all the staff takes time to make sure your comfortable and actually heard."
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