Physicians - Mt. San Rafael Hospital
Surgery • Trinidad, CO
Ratings by platform
- Birdeye: 2.7/5 stars (93 reviews)
- U.S. Centers for Medicare & Medicaid Services (CMS): 5/5 stars (official CMS rating)
- Healthgrades: 74% Patient Experience Rating
What patients say
Patients praise
- Staff and nurses are frequently described as kind, caring, and treating patients like family
- Many patients appreciate the professional, friendly, and welcoming nature of the staff, especially registration and lab personnel
- Multiple testimonials praise specific doctors for being thorough, good listeners, and professional
- Convenience for local community members is a highlighted benefit
Common complaints
- Patients have reported that staff sometimes do not listen well to patient concerns
- Some feedback indicates room noise at night can be an issue
- Occasional concerns about communication regarding new medications and potential side effects
- Small percentage of patients indicated they would not recommend the facility
In patients' words
"The nurses & staff treat you like family."
— Mt. San Rafael Hospital Patient Testimonials"People are nice but dont really listen to you and how you are feeling."
— Birdeye Review"The registration clerk was incredibly friendly and made me feel extremely welcome. Perfect small town personality."
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