Mt. San Rafael Hospital / 410 Benedicta Avenue, Trinidad CO ...
Pharmacy • Trinidad, CO
Ratings by platform
- Birdeye: 2.7/5 (93 reviews)
What patients say
Patients praise
- Some patients report top-notch, quick, and caring emergency room care
- Specific doctors praised for their competence and bedside manner
- Some patients highlight efficient and positive surgical experiences
- Staff noted as helpful and pleasant in some encounters
Common complaints
- Reports of poor customer service and responsiveness, particularly with billing inquiries
- Concerns regarding medical care quality and competence in specific instances
- Issues with long wait times for appointments and follow-up communications
- Negative experiences reported in the emergency department and walk-in clinic
In patients' words
"Top notch, quick, caring and competent care. Went to emergency room in middle of night. Helped me right away. Wonderful staff."
— Yelp"Customer service is terrible, just absolutely horrendous. You call for a billing problem and they never call back or take 3 months to return your call."
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