Henry J. Austin Health Center
Primary Care • Trenton, NJ
Ratings by platform
- Trustburn: 2.1/5 (19 reviews)
What patients say
Patients praise
- Some patients report exceptional, compassionate, and top-tier care from specific staff members
- Efficient and professional experience reported for specialized services like vaccinations
Common complaints
- Frequent appointment cancellations and rescheduling, sometimes with short notice
- Difficulties with appointment scheduling and telemedicine connectivity issues
- Reports of unprofessional, rude, or dismissive staff/providers
- Difficulty reaching the center via phone
In patients' words
"For over 7 years, I’ve received exceptional care at Henry J. Austin Health Center in Trenton, NJ, thanks to Jay Ortiz and Irma. (The 5 stars are for them NOT the Center). They’ve been my lifeline through tough times, providing compassionate, top-tier support..."
— LocalityBiz ReviewMore clinics in Trenton
Medina Health Center
Patients praise: friendly, attentive, and caring staff · short wait times.
Academy Dental
Patients praise: Professional, compassionate, and knowledgeable dental care providers · Welcoming, comfortable, and clean office environments.
Henry J. Austin Health Center
Patients praise: Physicians and providers described as professional, knowledgeable, and caring · Staff recognized for being helpful and accommodating to patient needs.
Henry J. Austin Health Center
Patients praise: High levels of patient satisfaction for emergency care, including quick scheduling for urgent issues · Professional, knowledgeable, and thorough care from dentists and hygienists.
Capitol Smiles Dental
Patients praise: Friendly and caring attitude from dentists and clinical staff · High quality of dental care and thoroughness during procedures.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.