Participating Telehealth Provider | Thirlby Clinic, PLC: Internal ...
Family Medicine • Traverse City, MI
Ratings by platform
- Birdeye: 4.9/5 (2,591 reviews)
- Tebra: 4.8/5 (1,016 reviews)
What patients say
Patients praise
- professional, friendly, and welcoming staff
- doctors who are thorough, attentive, and good listeners
- convenience of onsite laboratory services
- efficient office operations and helpful telehealth options
Common complaints
- reports of dropped referrals and communication delays
- instances of perceived poor clinical experiences or patient dissatisfaction with specific procedures
- complaints regarding patient dismissal or difficulty accessing services
- longer than usual wait times for appointments
In patients' words
"Thirlby Clinic was a breath of fresh air... Dr Van TIL was exactly what I’ve been searching for. He listens to your concerns and thoroughly explains his thoughts... Couldn’t be happier!!"
— Thirlby Clinic Testimonials page"Just in the past 3 weeks they dropped the ball on two referrals... I don't know about you, but when my doctor says the "specialist" will call you to set up appointment I take them at their word."
— Birdeye review"The FaceTime/Teledoc visits we had been doing in the past have really been convenient and a good value of my time."
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