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Thirlby Clinic, PLC

Family Medicine • Traverse City, MI

★★★★★4.9/53,607 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.9/5 (2,591 reviews)
  • Tebra: 4.8/5 (1,016 reviews)

What patients say

Patients praise

  • professional, friendly, and welcoming staff
  • doctors who are thorough, attentive, and good listeners
  • convenience of onsite laboratory services
  • efficient office operations and helpful telehealth options

Common complaints

  • reports of dropped referrals and communication delays
  • instances of perceived poor clinical experiences or patient dissatisfaction with specific procedures
  • complaints regarding patient dismissal or difficulty accessing services
  • longer than usual wait times for appointments

In patients' words

"Thirlby Clinic was a breath of fresh air... Dr Van TIL was exactly what I’ve been searching for. He listens to your concerns and thoroughly explains his thoughts... Couldn’t be happier!!"

— Thirlby Clinic Testimonials page

"Just in the past 3 weeks they dropped the ball on two referrals... I don't know about you, but when my doctor says the "specialist" will call you to set up appointment I take them at their word."

— Birdeye review

"The FaceTime/Teledoc visits we had been doing in the past have really been convenient and a good value of my time."

— Thirlby Clinic Testimonials page

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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