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McLaren Health Care Cardiovascular Rehabilitation

Cardiac RehabTraverse City, MI

★★★☆☆2.9/518 reviews across 2 platforms

Ratings by platform

  • Birdeye: 2.9 out of 5 stars (based on 17 reviews) (17 reviews)
  • Healthgrades: 3.0 out of 5 stars (based on 1 review) (1 review (office-specific))

What patients say

Patients praise

  • Recognized as a top-performing cardiovascular hospital
  • AACVPR-certified cardiovascular rehabilitation programs
  • Knowledgeable and caring individual physicians

Common complaints

  • Difficulties scheduling appointments
  • Poor responsiveness of customer service and patient coordinators
  • Long hold times and issues with phone systems
  • Concerns regarding staff professionalism and conduct

In patients' words

"The physicians at this office may be quite good, or so I am told. Getting an appointment is nearly impossible.The patient service is beyond terrible."

Birdeye review of McLaren Northern Michigan Heart & Vascular

"Reception staff: If you tried to cancel or reschedule an appointment and the reception person did not feel it was a good enough reason. They would not allow you through on the phone to reschedule the appointment."

Healthgrades review of McLaren Northern Michigan Heart & Vascular

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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