Patient First Primary & Urgent Care Towson
Urgent Care • Towson, MD
Ratings by platform
- urgentcare.directory (Google Rating): 4.1 (972 reviews)
- patientfirst.com (overview score): 4.6 out of 5 (not stated in provided snippet)
- localitybiz.com (star rating in highlighted reviews): ★★★★☆ (multiple ★★★★★ examples shown) (not stated in provided snippet)
- unilocal.es (10 opiniones): not stated in provided snippet (10 opinions)
What patients say
Patients praise
- Kind, caring staff and providers
- Some reviewers report thorough evaluations/diagnosis and good bedside manner
- Generally efficient check-in/processing and on-site services (e.g., X-rays/labs)
- Clean facility and convenient one-stop urgent care experience
Common complaints
- Long wait times during busy periods; sometimes hours-long delays
- Billing/insurance issues (e.g., being billed with someone else’s insurance or payment disputes)
- Crowded waiting areas
- Perceived incomplete care (e.g., issues with x-rays/room check-ins)
- Occasional dissatisfaction with provider speed/bedside manner in some reviews
In patients' words
"“I had a great experience. I love that I was able to get my medication right there in the clinic. … All the staff are kind and showed concern for me.”"
— localitybiz.com review highlights for Patient First Primary and Urgent Care - Towson"“The longest wait time was once I was put into a room but that was to be expected … Excellent experience!”"
— localitybiz.com review highlights for Patient First Primary and Urgent Care - Towson"“I needed stitches. I waited three hours bleeding. The facility is not big enough for the amount of traffic…”"
— localitybiz.com review highlights for Patient First Primary and Urgent Care - Towson"“…after giving my insurance info they still found a way to not charge me right… billed me with someone else’s insurance…”"
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