ExpressCare of Loch Raven
Urgent Care • Towson, MD
Ratings by platform
- Birdeye: 4.4 out of 5 stars (825 reviews)
- Google: 4.3 out of 5 stars (549 reviews)
What patients say
Patients praise
- convenient access to urgent care services
- many patients report friendly and competent clinical staff
- efficient and thorough treatment for common illnesses and injuries
- clean and modern facility environment
- clear communication regarding diagnosis and care plans from providers
Common complaints
- long and sometimes unpredictable wait times, even with appointments
- reports of unprofessional or rude interactions with front desk staff
- concerns about inconsistent communication and follow-up on test results
- instances of poor bedside manner from some medical providers
- isolated complaints regarding facility policies and hygiene concerns
In patients' words
"Prompt service and a friendly competent staff!"
— ExpressCare Official Site"DO NOT GO HERE, even with an appointment they will let you sit there and wait. I waited 2hours past my appointment time..."
— MapQuest Review"This man shouldn't be allowed to see children let alone adults with his bedside manner."
— Birdeye ReviewMore clinics in Towson
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