Behavioral Health Center - Torrington
Behavioral Health • Torrington, CT
Ratings by platform
- Community Health and Wellness Center: Approximately 3.3/5 stars (aggregated) (143 reviews)
- McCall Behavioral Health Network: Approximately 4.0-4.7/5 stars (aggregated) (7 reviews)
What patients say
Patients praise
- highly regarded clinical care and counseling for many patients
- appreciation for compassionate and dedicated staff members
- positive long-term recovery outcomes reported by alumni
- accommodating and helpful service for some individuals
Common complaints
- reports of long waits for medication refills
- concerns regarding staff turnover and responsiveness
- difficulties with communication and perceived lack of empathy from some providers
- complaints about administrative processes and scheduling issues
In patients' words
"I go to the Torrington branch and I am constantly waiting on medication refills after I’m already out, my psychiatrist doesn’t even remember what I told her the last time and mistakes me for other patients."
— LocalityBiz (Charlotte Hungerford Hospital/Behavioral Health Center)"From that very first interaction, it was clear that she approached her work with genuine care and intention—not just going through the motions, but truly seeing me as a person."
— Rehab.com (McCall Behavioral Health Network)"Great place. Super friendly staff. Food is pretty decent. Grateful to all of the staff. 10/10 would recommend :)"
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