Sports Medicine | Torrance Memorial | South Bay
Sports Medicine • Torrance, CA
Ratings by platform
- Medicare/HCAHPS (CMS): 3 out of 5 stars (overall hospital patient survey rating) (~2,350-2,370 completed surveys)
- Unilocal (Torrance Orthopaedic & Sports Medicine Group): 24 reviews (mixed feedback) (N/A)
- WebMD (Dr. Bradley Thomas): 4.5 out of 5 stars (30 ratings (2 written reviews))
What patients say
Patients praise
- Effective and quality medical treatments
- Clean facilities
- Competent nursing staff
- Professional and knowledgeable doctors
Common complaints
- Staff responsiveness and delays in receiving help
- Long wait times for appointments and office visits
- Perceived lack of compassion from some staff members
- Billing and administrative issues
In patients' words
"Dr. Thomas did a shoulder surgery on my teenage daughter and the recovery and result seem very good."
— WebMD review for Dr. Bradley Thomas"I did not take a star off because the doctors and some of the other staff are so incredible they deserve the extra credit and I still recommend this place completely."
— Unilocal review for Torrance Orthopaedic & Sports Medicine Group"If the office were run efficiently they would have told me, when I called for an appointment, to come in for x rays and an MRI (both on the same day) followed by an appointment w Dr. Thomas."
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