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South Bay Hearing

Audiology • Torrance, CA

★★★★★4.9/51,198 reviews across 2 platforms

Ratings by platform

  • Birdeye/Google aggregate: 4.9/5 (1,107 reviews)
  • Yelp: 4.5/5 (91 reviews)

What patients say

Patients praise

  • knowledgeable and professional audiologists and staff
  • friendly, welcoming atmosphere and patient-centered care
  • thorough hearing evaluations and clear explanations of procedures
  • reliable service, prompt scheduling, and effective post-sale support

Common complaints

  • concerns regarding high pricing for premium hearing aids
  • experiences of bait-and-switch pricing practices for follow-up services
  • reports of perceived lack of transparency regarding accessory costs or product condition

In patients' words

"Professional friendly staff, very knowledgeable. I have been with them since almost 10 years ... and have not been disappointed by them EVER!"

— Birdeye patient review

"Ever get a bad feeling about a service provider’s integrity? ... As I was leaving her office after the adjustment for the replacements, she casually mentioned that the cost was not free, it was $ 300. I said OK ... and went to the front desk where the receptionist told me the charge was actually $ 600."

— Unilocal patient review

"They got me in for a same day hearing test, for an acute hearing loss on my left ear. Audiologist Ms. Meredith Resnick was super kind and informative, explaining all the procedures along the way."

— Yelp patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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