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Primary Care | Torrance Memorial | South Bay logo

Primary Care | Torrance Memorial | South Bay

Family MedicineTorrance, CA

★★★★☆4.0/5574 reviews across 4 platforms

Ratings by platform

  • Birdeye (Family Medical Center): 4.9/5 stars (119 reviews)
  • Birdeye (Medical Center): 3.8/5 stars (441 reviews)
  • Yahoo Local: 1.5/5 stars (13 reviews (El Segundo location))
  • Birdeye: 1/5 stars (1 review (Rancho Palos Verdes))

What patients say

Patients praise

  • Highly regarded, compassionate, and skilled physicians
  • Clean and well-organized medical facilities
  • Professional and knowledgeable medical/nursing staff
  • Effective diagnostic capabilities and treatment plans

Common complaints

  • Long wait times for appointments and in the office
  • Communication difficulties, including long hold times on the phone
  • Reports of rude or unhelpful front desk and administrative staff
  • Frustrations with billing processes and insurance coordination

In patients' words

"Patients appreciate that their doctors take the time to discuss their issues without rushing or being condescending. The office is super clean and tidy, with kind and patient staff."

BestProsInTown

"Clean and nice building but if you make an appointment expect to wait a looooong time. It's been twice now that I was seen almost 1-1.5hrs after my appointment time."

Yahoo Local review

"Great doctors and friendly staff. Been to 4 different doctors throughout Torrance IPA and none could determine my illness. The doctors at this location diagnosed my illness and developed a plan to get me back to normal."

LocalityBiz review

"Finding a primary care who meets you at your level... doesn't assume your knowledge about anatomy and biology and medicine is because you WebMD 'd yourself... is very rare."

Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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