Torrance Specialty Care – Nephrology & Endocrinology | UCLA Health
Endocrinology • Torrance, CA
Ratings by platform
- Birdeye: 4.2/5 stars (5 reviews)
- Google: 4.3/5 stars (16 reviews)
- Birdeye/Google aggregate for Torrance Peninsula site: 3.2/5 stars (6 reviews)
What patients say
Patients praise
- Professionalism and medical expertise of providers
- Compassionate and empathetic bedside manner
- Effective patient communication (e.g., explaining procedures clearly)
- Organized and efficient front office team (noted in select reviews)
Common complaints
- Billing and coding issues (e.g., incorrect billing, disputes over coding)
- Difficulties with appointment scheduling and administrative responsiveness
- Short appointment durations with limited physician time
- Concerns regarding office staff professionalism and helpfulness
In patients' words
"UCLA has a serious billing issue. After my insurance ... approved and agreed to cover a procedure UCLA coded the procedure incorrectly to my insurance Co. on three different bills... My insurance and I have been trying to resolve this issue with UCLA for months."
— LocalityBiz Review"The coordination between doctors, nurses, and specialists is seamless, creating confidence during often stressful health situations. Providers are thorough, patient, and excellent listeners who do not come across as insistent."
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