Urgent care services in Topeka, KS
Urgent Care • Topeka, KS
Ratings by platform
- Google/Birdeye/BestProsInTown: Approximately 3.1–3.2 out of 5 stars (based on aggregated Google reviews) (Varies by location (e.g., 74 reviews for Midtown, 48 for Urish))
- Trucker Guide (St. Francis Campus - Brewster): 4.4 out of 5 stars (995 reviews)
What patients say
Patients praise
- Generally positive comments regarding the friendliness and professionalism of some staff
- Convenient walk-in access and extended/weekend hours
- Appreciation for quick service and clean facilities in specific instances
- Helpful for minor illnesses when primary care is unavailable
Common complaints
- Complaints regarding long wait times and poor communication between staff/doctors
- Concerns about rushed medical examinations or staff appearing uninterested
- Billing issues and challenges with insurance coverage or prescription processing
- Reports of unprofessional or dismissive staff attitude
- Inconsistency in services provided (e.g., conflicting information about physicals)
In patients' words
"The staff just wants you in and out and does not actually help."
— Google Review (Cotton O'Neil Express Care)"Many reviews highlight the friendly staff and clean facilities, providing a welcoming environment."
— Wheree.com (KU Health System St. Francis)"The young lady working the urgent care check in desk had zero desire to help me. She had airpods in her ears and probably couldn't hear what I was saying."
— Trucker Guide (St. Francis Campus - Brewster)More clinics in Topeka
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