Express Care - Stormont Vail Health
Urgent Care • Topeka, KS
Ratings by platform
- Birdeye (Cotton O'Neil Express Care Midtown): 3.2 out of 5 stars (74 reviews)
- Birdeye (Stormont Vail Health): 2.6 out of 5 stars (755 reviews for broader Stormont Vail Health system)
What patients say
Patients praise
- Appreciation for compassionate and skilled care from specific nurses and physicians
- Successful surgical outcomes and effective treatment for injuries or illnesses
- Positive experiences with staff going above and beyond to make patients feel comfortable
- Efficient care and quick results for some patients
Common complaints
- Perceived lack of compassion or empathy from some staff members
- Long wait times or slow communication regarding prescriptions and test results
- Concerns regarding the thoroughness of medical examinations and diagnostic processes
- Dissatisfaction with the administrative or check-in process
- Difficulty obtaining responses through official health system communication channels
In patients' words
"The staff just wants you in and out and does not actually help."
— Birdeye - Cotton O'Neil Express Care Midtown Review"I had an overnight stay following surgery and had the most amazing staff! ... Thank you so much for for being so kind!"
— Birdeye - Stormont Vail Health ReviewMore clinics in Topeka
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