Tooele County Services
Behavioral Health • Tooele, UT
Ratings by platform
- Various healthcare review platforms (Rehab.com, All Sober, Wheree): Ranges from 3.9/5 to 8.9/10 (Excellent) for Valley Behavioral Health clinics (81 reviews on Rehab.com)
- Birdeye/Google reviews: 4.7/5 for Granger Medical Clinic; 3.8/5 for Valley Family Medicine (184 reviews for Granger; 47 reviews for Valley Family Medicine)
- Better Business Bureau (BBB) for Tooele Valley Urgent Care: A+ BBB Rating (BBB accreditation does not reflect customer reviews)
What patients say
Patients praise
- Compassionate and thorough care from many individual providers
- Professional, friendly, and welcoming staff interactions
- Appreciation for personalized therapeutic engagement and long-term continuity of care
- Effective and efficient urgent care services
- Preference for local care over traveling to larger facilities
Common complaints
- Concerns regarding medical care adequacy and feeling unheard by providers
- Complaints about emergency department bedside manner and nursing professionalism
- Frustration with scheduling flexibility at certain clinics during peak demand
In patients' words
"I'm very discouraged that I feel like my concerns were not addressed at all... everyone's just blowing me off."
— Birdeye/Google Review for Granger Medical Clinic"The emergency room at this hospital is by far one of the worst. The doctors here have terrible bedside manner, and the nurses do not know how to do their job."
— US A-Better-Place Review for Mountain West Medical Center"Best doctors in this county. Honest, caring and thorough. They take their time with each patient and listen to what is going on."
— LocalityBiz review for Valley West MedicalMore clinics in Tooele
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Patients praise: Many patients praise specific providers for being thorough, listening well, and explaining care clearly · Reports of helpful, friendly, and respectful staff experiences by some patients.
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