Rheumatology & Connective Tissue - ECMC Hospital | Buffalo, NY
Rheumatology • Tonawanda, NY
Ratings by platform
- ComplaintsBoard: 1.5/5
- Healthgrades/CMS HCAHPS
What patients say
Patients praise
- compassionate and professional staff in specific departments like infusion
- doctors who are reported to be attentive and respectful by individual patients
- clear communication from staff in specific clinical settings
Common complaints
- long wait times
- difficulties with appointment scheduling
- poor communication during care and discharge processes
- general patient dissatisfaction reported on third-party complaints sites
In patients' words
"Excellent, kind, professional, warm & friendly, every single time, love the staff, they make me feel like family!!!!"
— ECMC Center for Infusion patient testimonial"Absolutely terrible the er to the rooms and the orthopedic clinic has alot to be desired... no care at hospital at all no communication took 4 hrs to get a nurse to sign electronically discharge papers ridiculous!"
— BBB ReviewMore clinics in Tonawanda
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