WNY Psychotherapy Services | Hamburg, Tonawanda, Orchard Park ...
Psychology • Tonawanda, NY
Ratings by platform
- Healthgrades: 1 out of 5 stars (Healthgrades) (1 review (Healthgrades, specific office))
- MapQuest/Yelp: 2.5 out of 5 stars (3 reviews (MapQuest/Yelp))
- Google (via reviewsonmywebsite.com): 2.6 out of 5 stars (29 reviews (Google))
What patients say
Patients praise
- some patients reported positive experiences with specific individual therapists
Common complaints
- difficulty scheduling appointments and unresponsive office staff
- problems with billing and inconsistent invoices
- complaints regarding follow-through on medical records and test results
- inconsistent communication regarding medication refills
- general dissatisfaction with administrative processes and patient portal usability
In patients' words
"Just burning my money would have been easier... I was never helped. I spent over $600 out-of-pocket and wasted hours of my work day."
— Healthgrades user review"The office was supposed to email the results to my childrens Dr and never did. I called a couple times a month at first... Eventually they stopped answering the phone."
— LocalityBiz user review"Month after month, the dr. failed to call in refills in a timely manner leaving my daughter with gaps in taking her med. Would not recommend."
— Yelp user review (via MapQuest)More clinics in Tonawanda
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