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ECMC Center for Cancer Care

Plastic Surgery • Tonawanda, NY

★★★★☆4.3/549 reviews across 2 platforms

Ratings by platform

  • Healthgrades
  • Healthgrades: 4.3/5 (49 reviews)

What patients say

Patients praise

  • Physicians are often noted for professionalism, thoroughness, and ability to listen to patient concerns
  • Specialized expertise in areas like cancer-related reconstructive surgery and complex microsurgery
  • High likelihood of recommendation for specific surgeons within the network

Common complaints

  • Negative experiences regarding hospital administrative issues, such as billing and debt collection practices
  • Concerns about communication, long wait times, and quality of care in broader hospital departments (e.g., ER, orthopedic clinic)
  • Reports of poor treatment related to specific hospital units like detox or mental health services

In patients' words

"Was hit with a surprise out of network ER Bill from these people. They refused to work with Aetna and then sent my bill to collections despite saying they wouldn't."

— Healthgrades user review for Mark Burke Plastic Surgery

"E.c.m.c is a terrible hospital!they do not care especially if you have mental illness or addiction they treat people that can not even talk and release them..."

— Yelp review for ECMC

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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