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Plastic Surgery & Reconstructive Surgery - Buffalo, NY - ECMC logo

Plastic Surgery & Reconstructive Surgery - Buffalo, NY - ECMC

Plastic SurgeryTonawanda, NY

★★★★☆4.3/549 reviews across 1 platforms

Ratings by platform

  • Healthgrades: 62% of patients recommend ECMC Health Campus overall (Not specified (based on aggregate hospital ratings))
  • Healthgrades: 4.3 out of 5 stars for Dr. Shirley Anain (49 reviews)

What patients say

Patients praise

  • Physicians are often noted for professionalism, thoroughness, and ability to listen to patient concerns
  • Specialized expertise in areas like cancer-related reconstructive surgery and complex microsurgery
  • High likelihood of recommendation for specific surgeons within the network

Common complaints

  • Negative experiences regarding hospital administrative issues, such as billing and debt collection practices
  • Concerns about communication, long wait times, and quality of care in broader hospital departments (e.g., ER, orthopedic clinic)
  • Reports of poor treatment related to specific hospital units like detox or mental health services

In patients' words

"Was hit with a surprise out of network ER Bill from these people. They refused to work with Aetna and then sent my bill to collections despite saying they wouldn't."

Healthgrades user review for Mark Burke Plastic Surgery

"E.c.m.c is a terrible hospital!they do not care especially if you have mental illness or addiction they treat people that can not even talk and release them..."

Yelp review for ECMC

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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