
Brighton Optical
Optometry • Tonawanda, NY
Ratings by platform
- Doctible: 4.9/5 (267 reviews)
- Facebook: 98% recommend (57 reviews)
- Yelp: 3.5/5 (8 reviews)
What patients say
Patients praise
- friendly and helpful staff
- no pressure to upsell products
- thorough eye exams
- professional and honest advice
- fair pricing and good selection
- long-term customer loyalty
Common complaints
- unexpected charges without prior explanation
- difficulty with lens comfort or vision satisfaction in some cases
- instances of feeling rushed during appointments
- concerns about frame weight and suitability
In patients' words
"Always a great experience. We have been coming here for several years. Everyone is so friendly and helpful. No one tries to up-sell you on expensive frames or lenses that you might not need."
— Doctible patient review"My husband was charged a random $55 for a contact exam which insurance said was odd and should have been told to us prior to visit."
— Yelp patient reviewMore clinics in Tonawanda
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