Brighton Optical
Ophthalmology • Tonawanda, NY
Ratings by platform
- Doctible: 4.9/5 (267 reviews)
- Facebook: 98% recommend (57 reviews)
What patients say
Patients praise
- friendly, knowledgeable, and professional staff
- thorough eye exams and clear explanations
- lack of pushy sales or upselling pressure
- accommodating and helpful customer service
- wide selection of frames and styles
Common complaints
- billing transparency issues regarding contact lens exams
- instances of dissatisfaction with product comfort or weight
- occasional reports of feeling rushed during appointments
In patients' words
"No one tries to up-sell you on expensive frames or lenses that you might not need. They explain your options and let you pick. Prices are good and the selection is wonderful."
— Doctible review"My husband was charged a random $55 for a contact exam which insurance said was odd and should have been told to us prior to visit."
— Yelp review via MapQuestMore clinics in Tonawanda
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