
UBMD Neurology
Neurology • Tonawanda, NY
Ratings by platform
- WebMD / US News: 3.5/5 (11 reviews)
- Healthgrades: 4.6/5 (14 reviews)
- WebMD: 3.5/5 (36 reviews)
- Healthgrades: 2.3/5 (43 reviews)
- Healthgrades: 4.8/5
- RateMDs: 3.3/5 (23 reviews)
- Birdeye: 2.9/5 (13 reviews)
What patients say
Patients praise
- High praise for clinical expertise and ability to manage chronic conditions like MS or movement disorders
- Specific appreciation for doctors who take the time to listen and explain conditions clearly
- Recognition of compassionate and friendly demeanor in some providers
- Successful long-term patient outcomes for some individuals
Common complaints
- Office staff challenges including long wait times, lack of returned calls, and perceived rudeness
- Perception of being rushed during appointments or doctors not spending enough time listening
- Frustration with insurance-related issues, including independent medical examinations (IMEs) perceived as biased or unethical
- Reports of being dismissive, condescending, or lacking bedside manner
- Difficulties in obtaining prescriptions, test results, or referrals
In patients' words
"Since I began with Dr. Hojnacki, I have not had a relapse in 5 years."
— Healthgrades review"He was very 'well what do you want me to do about it?' He spoke over me while trying to give him my medical history..."
— Healthgrades review"Office staff does not answer calls, return messages, forward messages, or record any of the above even when you finally speak to someone."
— WebMD review"He will sit and listen to all your questions even though he has a busy schedule! Couldn’t ask for a better doctor!"
— Healthgrades reviewMore clinics in Tonawanda
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