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UBMD Neurology

Neurology • Tonawanda, NY

★★★☆☆3.2/5140 reviews across 7 platforms

Ratings by platform

  • WebMD / US News: 3.5/5 (11 reviews)
  • Healthgrades: 4.6/5 (14 reviews)
  • WebMD: 3.5/5 (36 reviews)
  • Healthgrades: 2.3/5 (43 reviews)
  • Healthgrades: 4.8/5
  • RateMDs: 3.3/5 (23 reviews)
  • Birdeye: 2.9/5 (13 reviews)

What patients say

Patients praise

  • High praise for clinical expertise and ability to manage chronic conditions like MS or movement disorders
  • Specific appreciation for doctors who take the time to listen and explain conditions clearly
  • Recognition of compassionate and friendly demeanor in some providers
  • Successful long-term patient outcomes for some individuals

Common complaints

  • Office staff challenges including long wait times, lack of returned calls, and perceived rudeness
  • Perception of being rushed during appointments or doctors not spending enough time listening
  • Frustration with insurance-related issues, including independent medical examinations (IMEs) perceived as biased or unethical
  • Reports of being dismissive, condescending, or lacking bedside manner
  • Difficulties in obtaining prescriptions, test results, or referrals

In patients' words

"Since I began with Dr. Hojnacki, I have not had a relapse in 5 years."

— Healthgrades review

"He was very 'well what do you want me to do about it?' He spoke over me while trying to give him my medical history..."

— Healthgrades review

"Office staff does not answer calls, return messages, forward messages, or record any of the above even when you finally speak to someone."

— WebMD review

"He will sit and listen to all your questions even though he has a busy schedule! Couldn’t ask for a better doctor!"

— Healthgrades review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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