Primary Care - Buffalo - UBMD Physicians' Group
Internal Medicine • Tonawanda, NY
Ratings by platform
- Birdeye/Google: 2.5/5 stars (114 reviews (aggregated via Birdeye))
- Yelp: 2.5/5 stars (16 reviews)
- Healthgrades: 1/5 stars (based on 1 review) (1 review)
What patients say
Patients praise
- Appreciation for individual doctors who are described as fantastic, compassionate, and knowledgeable
- Long-term patient relationships with specific physicians
Common complaints
- Difficulty scheduling sick appointments and receiving timely care
- Perceived rudeness or unhelpfulness of front desk and support staff
- Challenges with communication and reaching the office by phone
- Reports of lost medical records
- High turnover of physicians
In patients' words
"Impossible to be seen if you need to be cared for. They will threaten to drop you as a patient if you don't see them once a year for a physical, but if you are actually sick or need medical care you can't get an appointment."
— Reviewer on LocalityBiz"My mom's primary care physician is Doctor Roseanne Berger. She specializes in old people. You is warm, compassionate, brilliant, kind, extremely knowledgeable, and a total and absolute joy to see."
— Reviewer on Yelp/MapQuestMore clinics in Tonawanda
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