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Western New York Dental Group

Endodontics • Tonawanda, NY

★★★★★4.6/5

Ratings by platform

  • Vitals: 4.6/5

What patients say

Patients praise

  • Welcoming and friendly reception staff and hygienists
  • Quick availability for appointments, including emergencies
  • Compassionate care for patients with dental anxiety
  • Clean and organized facility

Common complaints

  • Rude or unprofessional staff behavior
  • Billing and insurance issues, including difficulty getting claims processed correctly
  • Negative experiences with specific dental procedures or results
  • Communication issues with management or administrative staff

In patients' words

"Dr. Aquino is meticulous, patient and very skilled in his profession. The staff is courteous and engaging."

— Mappca review

"Horrible experience here. The one woman at the front desk is terribly rude. Also, I have had a few fillings here and they did a horrible job."

— Yelp review

"From the reception staff to the hygienists to the doctors, everyone is warm welcoming and outstanding customer service. Building is clean and organized."

— WNY Dental website testimonials

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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