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Gastroenterology - UToledo Health - University of Toledo

GastroenterologyToledo, OH

★★★★☆3.6/523 reviews across 5 platforms

Ratings by platform

  • Healthgrades (UTP Gastroenterology & Hepatology Clinic, Toledo, OH): Multiple provider ratings shown (e.g., Dr. Ali Nawras 3.9; other providers listed with ratings/ratings counts) (e.g., Dr. Ali Nawras: 12 reviews on Healthgrades (and 3.9 rating); additional provider ratings/counts vary by provider)
  • Healthgrades (Dr. Ali Nawras, MD): 3.9 / 5 (12 reviews (6 with a written review))
  • Healthgrades (Dr. David Zack, DO): Not explicitly stated in the snippet shown (15 ratings (5 with a written review))
  • WebMD (Dr. Ali Nawras): 4.0 / 5 (7 ratings; 1 review shown)
  • WebMD (Dr. Yaseen Alastal): 1.0 / 5 (1 rating; 1 review shown)
  • Vitals (Dr. Thomas C. Sodeman): 2.0 / 5 on average (as stated in highlights) (2 ratings & reviews)
  • Vitals (Dr. Yaseen S. Alastal): 3.7 / 5 (1 written review (1 shown))

What patients say

Patients praise

  • Some patients report positive diagnosis/treatment outcomes and caring demeanor (Dr. Nawras on WebMD)
  • Some patients describe very positive staff experience at a local gastroenterology/endoscopy practice (Northwest Ohio Gastroenterology Associates and Endoscopy Center)
  • Some providers (e.g., Dr. Alastal on Vitals) have moderate ratings in aggregate despite negative reports elsewhere

Common complaints

  • Dismissive/uncaring communication and not addressing symptoms (Dr. Nawras on Healthgrades; Dr. Alastal on WebMD/Vitals)
  • Refusal to see patient / issues with follow-up and scheduling (Dr. Nawras on Healthgrades)
  • Staff problems such as rude behavior and not notifying patients of results (Dr. Zack on Healthgrades)
  • Long wait times / rushed appointments (Dr. Nawras on Healthgrades)
  • Low ratings reported for some gastroenterologists affiliated with University of Toledo Medical Center

In patients' words

"“I saw Dr Nawras twice and for my 3rd appointment he refused to see me… He refused to order colonoscopy… I found him uncompassionate, moody and I am not satisfied with his treatment…”"

Healthgrades review snippet for Dr. Ali Nawras, MD

"“Clinic wait time is painful… he is nice to talk to but did not help with my condition… Kept brushing me off…”"

Healthgrades review snippet for Dr. Ali Nawras, MD

"“Staff is rude. Send you for testing and do not notify of results… Released from practice for non compliance…”"

Healthgrades review snippet for Dr. David Zack, DO

"“I had an absolutely horrendous 2-year long experience… he just kept telling me to take more laxatives… so dismissive of my symptoms…”"

WebMD review snippet for Dr. Yaseen Alastal

"“was in contact with Dr. Nawras for intestinal blockage problems… He found problems and was able to resolve /treat… A very well experienced and easy to work with Doctor.”"

WebMD review snippet for Dr. Ali Nawras

"“After leaving Dr. Alastal, I was immediately given surgery to repair two sections of my intestine…”"

Vitals review snippet for Dr. Yaseen S. Alastal

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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