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Northwest Ohio Gastroenterology Associates – Specialists in ...

GastroenterologyToledo, OH

★★★☆☆2.8/551 reviews across 2 platforms

Ratings by platform

  • Birdeye: 2.8/5 (41 reviews)
  • WebMD: Not explicitly averaged, 33 reviews present (33 reviews)
  • Yelp/MapQuest: 3.0/5 (10 reviews)

What patients say

Patients praise

  • professional, knowledgeable, and efficient clinical staff and physicians
  • physicians are praised for bedside manner, sense of humor, and clear communication
  • procedures are described as smooth and well-managed
  • clean and professional office environment

Common complaints

  • billing and payment issues, including upfront payment requirements for insured procedures
  • strict appointment arrival policies leading to refused service for minor delays
  • perceived overcrowding or busy office environment

In patients' words

"Although my wife was pleased with the service for her colonoscopy their office billing is just terrible. First they made my wife pay $425.00 up front on a routine and fully covered procedure our insurance."

WebMD Review

"This was the best experience I’ve had the staff was very helpful and everyone was polite the office is run professionally I highly recommend this office to everyone"

WebMD Review

"The doctors and staff here are excellent. My whole family has come here and been treated so well. Dr. Pappas is down to earth, straight forward and easy to talk to. He makes you feel comfortable which can be the hardest part and you just feel like you’re in good hands."

Northwest Ohio Gastroenterology Associates Website Testimonials

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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