Primary Care and Family Medicine Locations in Toledo - Mercy Health
Family Medicine • Toledo, OH
Ratings by platform
- Healthgrades (Dr. Karina Zapiecki): 4.8/5 (78)
- Healthgrades (Dr. James Jones): 5.0/5 (40)
- Healthgrades (Dr. Nancy Stadler): 4.9/5 (54)
- Healthgrades (Lisa Peters, CNP): 5.0/5 (30)
- Healthgrades (Peter Wychocki, CNP): 5.0/5 (51)
- BirdEye (Mercy Health Urgent Care, Sylvania): 4.5/5 (956)
What patients say
Patients praise
- High patient satisfaction and positive reviews for specific primary care physicians and nurse practitioners
- Providers praised for being thorough, knowledgeable, and caring listeners
- Effective and compassionate care reported in certain primary care and urgent care settings
- Staff at some locations noted as helpful and professional
Common complaints
- Difficulty reaching staff by phone or getting timely call-backs
- Perceived unprofessionalism or rudeness from administrative and office staff
- Issues with prescription refills and coordination of care
- Long wait times for appointments and in waiting rooms
- Concerns regarding billing, insurance processing, and communication with the billing department
- Mixed feedback on bedside manner and thoroughness of certain physicians and specialists
In patients' words
"This physician is a rare individual who is intelligent, loving and compassionate. She willingly gives up a major portion of her life every day to help heal the sick and disheartened."
— Healthgrades (Dr. Karina Zapiecki)"Since the practice moved to Executive Pkwy, the new staff over here are so very rude and unprofessional... They speak to you, from the very beginning, as if you are on their nerves and inconveniencing them."
— LocalityBiz (Mercy Health - West Park Family Medicine)"Worthless. Can't even get a prescription filled for over a week... They also don't seem to know how to run insurance for your bill."
— LocalityBiz (Mercy Health - Maumee Primary Care)More clinics in Toledo
The University of Toledo Medical Center Family Medicine
Patients praise: Team-based, patient-centered approach and providers who offer preventive care and same-day/ walk-in options (described by clinic, not reviews) · Some reviews mention favorable/compassionate or high-quality care (e.g., friendly staff, recommended doctor, and positive experiences in hospital reviews).
Primary Care Providers - The Toledo Clinic
Patients praise: Caring, kind, and professional physicians and staff · Convenient access to comprehensive services including lab, radiology, and therapy under one roof.
Mercy Health — West Toledo Cardiology
Patients praise: Physicians described as personable and caring · Staff reported as courteous in some interactions.
Toledo Surgical Associates, Inc.: Toledo Surgical | Perrysburg, OH
Patients praise: Compassionate and quality patient care · Experienced, board-certified surgeons.
Toledo Urgent Care Locations
Patients praise: efficient and timely care · friendly and professional staff.
Orthopaedic Center - UToledo Health - University of Toledo
Patients praise: Highly regarded individual surgeons, particularly Dr. Nabil Ebraheim · Patients praising successful surgical outcomes, pain relief, and restored mobility.
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