Heart and Vascular Center - UToledo Health
Cardiology • Toledo, OH
Ratings by platform
- U.S. News & World Report / Medicare Care Compare: 3 out of 5 stars (overall hospital) (594 surveys (HCAHPS))
- Healthgrades: 60% (hospital patient experience rating)
What patients say
Patients praise
- Praise for individual clinicians and specialized care teams
- Positive feedback on nursing staff professionalism in certain departments
- Recognition for clinical outcomes and specialized service awards
- Patients appreciate the comprehensive nature of the Heart and Vascular Center services
Common complaints
- Complaints regarding billing and insurance processing
- Issues with communication between medical staff and patients/families
- Reports of long wait times or lack of staff responsiveness
- Negative experiences with emergency or urgent care interactions
In patients' words
"Best care I have ever received. Top notch facility and staff, and this is coming from a medical professional!"
— Online patient review (LocalityBiz)"Their billing department is the absolute worst. They harassed me with bills for something that is their fault because they have not submitted it properly to my insurance."
— Better Business Bureau complaint"Very poor communication with patients. A family member had went through some surgery... the nurses or doctor never bothered to think it was necessary to speak to the family."
— Online patient review (MedicalRecords.com)More clinics in Toledo
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