Community Memorial Center for Orthopedics | Hamilton, NY
Orthopedics • Ticonderoga, NY
Ratings by platform
- Birdeye (Hamilton Orthopaedic): 4.5/5 (87 reviews) (87)
- MedicalRecords.com: 3.8/5 (4 reviews) (4)
- Birdeye (Emergency Room): 2.5/5 (11 reviews) (11)
What patients say
Patients praise
- Highly regarded orthopedic surgery and sports medicine care with 5-star performance ratings for procedures like total knee replacement
- Positive experiences with nursing staff and care quality, particularly in post-acute rehabilitation (Swing Bed program)
- Appreciation for a smaller, community-focused, and friendly hospital environment
- High satisfaction with laboratory and outpatient registration staff
Common complaints
- Reports of unprofessional behavior or rudeness by specific doctors in the emergency department
- Complaints regarding long wait times and communication issues in the emergency room
- Concerns about the availability of on-call orthopedic specialists for emergency procedures
In patients' words
"My experience at Community Memorial was unique, from the outstanding service to the quality care, which resulted in an outcome beyond expectations. ... I am grateful for my experience."
— Patient testimonial in the Oneida Dispatch"Against my request, my husband was taken to this hospital for a dislocated hip. There was no doctor to make the hip adjustment and the orthopedic surgeon on call would not come in to the hospital."
— User review on Birdeye regarding Emergency Room careMore clinics in Ticonderoga
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