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Hudson Headwaters Health Network

Family Medicine • Ticonderoga, NY

★★★★★4.8/53,469 reviews across 2 platforms

Ratings by platform

  • rater8: 4.80/5 (3,400+ reviews)
  • Wanderlog: 4.5/5 (69 reviews)

What patients say

Patients praise

  • High-quality, efficient, and caring clinical care from physicians
  • Friendly, patient, and well-informed staff members reported by some patients
  • Inviting and well-run office environment
  • Positive experiences with specific providers who take time to listen

Common complaints

  • Difficulties with appointment scheduling and wait times
  • Concerns regarding responsiveness of doctors/staff
  • Reports of unfriendly or unprofessional front desk staff
  • Perceived over-prescription of medication

In patients' words

"I love this clinic. I see Dr Ephraim Back and his team here. He is wonderful. He is kind, listens well, is judicious in his treatments, and has helped me a great deal w/ complex issues."

— LocalityBiz user review

"This place doesn't care about the patients, the drs are never available nor do they get back to you. Prescribe prescribe prescribe is about all they do.."

— Yelp user review

"The are I received at Hudson Headwaters in Ticonderoga was efficient and caring. Unfortunately, getting an appointment in Ticonderoga took me 2 days. My symptoms could have been under control if I was able to get an appointment earlier."

— Wanderlog user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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