Mental Health Counseling for Hudson Headwaters Patients
Mental Health Counseling • Ticonderoga, NY
Ratings by platform
- rater8: 4.80 out of 5 (3.4K ratings)
- LocalityBiz and Yelp: Varied (ranging from 1 to 5 stars) (Not explicitly totaled; fragmented across platforms)
What patients say
Patients praise
- Many patients praise the medical and nursing staff for being kind, attentive, and helpful
- Recognition for high-quality care and national awards for human experience
- Efficiency and friendliness reported by some patients who feel well-supported by their primary providers
- Availability of integrated behavioral health and social work support teams
Common complaints
- Concerns regarding administrative efficiency (excessive phone calls, difficulty getting appointments/prescriptions)
- Complaints about staff communication and bedside manner at the front desk
- Instances of perceived lack of thorough care or dismissiveness by some providers
- Challenges with billing processes
In patients' words
"I love this clinic... He is kind, listens well, is judicious in his treatments, and has helped me a great deal... The folks at front desk are efficient and friendly."
— Nandan, LocalityBiz review"I decided to finally write a review because this is the most recent of many negative experiences with this health center... the lack of competition has made them complacent."
— Laurel Swan, LocalityBiz review"This place doesn't care about the patients, the drs are never available nor do they get back to you."
— Yelp review (July 2026)More clinics in Ticonderoga
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