Westlake Village
Physical Therapy • Thousand Oaks, CA
Ratings by platform
- Birdeye (Los Robles Regional Medical Center): 4.4/5 (1,780)
- Birdeye (Kaiser Permanente Thousand Oaks): 4.1/5 (115)
- MyVision (Dougherty Laser Vision): 4.9/5 (481)
- Seniors.fyi (Thousand Oaks Healthcare Center): 4.0/5 (62)
What patients say
Patients praise
- High level of surgical outcomes and patient satisfaction at specialized centers
- Compassionate, professional, and knowledgeable medical practitioners and nursing staff
- Clean, modern, and well-maintained physical facilities
- Efficient care and warm bedside manner in specific departments and clinics
Common complaints
- Rudeness or unhelpful behavior from front desk and administrative staff
- Long or inconsistent wait times for appointments and urgent care services
- Communication breakdowns, especially regarding prescriptions and lab work coordination
- Concerns about the quality of specific physicians and perceived lack of patient-centered care
In patients' words
"Thousand Oaks Surgical Hospital (TOSH) is in a class by itself. I have never been cared for so well ever before in a hospital."
— Unilocal review of Thousand Oaks Surgical Hospital"Honestly. The worst ER ever. Sure, they see you quickly.. but they don't care about you- they treat you like a number, not a person."
— Birdeye review of Los Robles Regional Medical Center"Reviews indicate that while some staff members are friendly and supportive, there are significant complaints about rude behavior from the front desk staff."
— Wheree review summary of Exer Urgent Care Westlake VillageMore clinics in Thousand Oaks
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