Thousand Oaks Family Optometry provider of Eyexam of CA
Ophthalmology / Eye Care • Thousand Oaks, CA
Ratings by platform
- Various optometry directories and social platforms: 4.8 - 4.9 out of 5.0 (aggregated across specific directories) (Small sample size (e.g., 3 reviews on Facebook))
What patients say
Patients praise
- Professional and knowledgeable optometrists
- Welcoming and helpful staff in some interactions
- Thorough eye exams and informative care without high-pressure sales tactics
Common complaints
- Potential communication lapses regarding pricing or insurance coverage
- Inconsistent service quality or professionalism depending on the staff member encountered
- Reports of long wait times or feelings of being unimportant during service
In patients' words
"I had an exceptional experience on 12/26/16! Suzanne and Dr. Sarkis were professional, friendly and informative. No high pressure and I didn't feel rushed."
— Thousand Oaks Family Optometry Website"Fantastic staff! Some of the most caring, patient, kind, and overall great people..."
— My Vision Care"I felt unimportant to the woman assisting me... she dropped and slammed them several times on the counter. Also she kept assisting other people while she was helping me..."
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