Ophthalmologist Thousand Oaks - Conejo-Simi Eye Medical Group
Ophthalmology / Eye Care • Thousand Oaks, CA
Ratings by platform
- Various platforms (aggregated): 4.2 out of 5 stars (aggregate) (150 reviews (aggregate across platforms))
- Birdeye: 4.0 out of 5 stars (33 reviews)
What patients say
Patients praise
- High surgical success rate and medical outcomes
- Professional, knowledgeable, and ethical surgeons/doctors
- Good bedside manner and thorough care
- Helpful and supportive staff in many instances
Common complaints
- Distress regarding billing practices (unexpected bills, difficulty reaching billing department, insurance issues)
- Frustration with wait times and scheduling
- Occasional complaints about staff behavior/attitude
In patients' words
"Have been a patient of Conejo Simi Eye for decades. Always professional, friendly, efficient and thorough. And Dr. Toor is the best!"
— Birdeye review"There are recurring comments of distress regarding the office’s billing practices, with patients citing unexpected bills, difficulties reaching the billing department, and unavailability of vision insurance."
— MyVision.org review analysis"It was a long wait. The Dr is very nice but I didn't understand why it was so long."
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