Thousand Oaks Immediate Care
Emergency Medicine • Thousand Oaks, CA
Ratings by platform
- Birdeye / UrgentCareMap: 3.4/5 stars (Approx. 45-51 reviews found across platforms)
- Yahoo Local: 2.5/5 stars (31 reviews)
What patients say
Patients praise
- Friendly and attentive staff reported by some patients
- Efficient wait times mentioned in some experiences
- Quality of care and comfort prioritized by medical personnel according to some feedback
Common complaints
- Reports of rude front desk staff
- Allegations of misdiagnosis and inadequate treatment for specific conditions like ear infections
- Frustration regarding billing disputes after perceived medical errors
- Complaints about negative reviews being removed or disappearing
In patients' words
"Excellent care, excellent wait time, helpful employees, doctor who is a great communicator."
— Yelp reviewer"I got misdiagnosed and mistreated... Dr. Deep Desai saw me and although he was nice he didn't treat the ear infection and wouldn't prescribe medication to get better."
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