Exer Urgent Care – Thousand Oaks
Emergency Medicine • Thousand Oaks, CA
Ratings by platform
- Google (via official website): 3.9/5 stars (267 reviews)
- Solv Health: 4.0/5 stars (73 reviews)
What patients say
Patients praise
- Friendly, professional, and compassionate staff
- Efficient facility organization and cleanliness
- Follow-up communication after appointments
- Effective medical care/bedside manner of specific providers
Common complaints
- Long wait times
- Insurance processing/verification errors
- Perceived lack of thoroughness or improper treatment diagnosis
- Dissatisfaction with non-physician staff performing evaluations instead of doctors
In patients' words
"Very caring, helpful and thorough care but a long wait time! They called two days later as promised with results of a test I had done... I was very pleased with my care and in turn the wait was worth it to me."
— LocalityBiz/Patient Review"I checked by calling and the system said they take my insurance. I came in here with 2 sick kids under 3 years old and after an hour of the lady taking her time at the register tells me wrong..."
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