Thibodaux Regional Urology Clinic
Urology • Thibodaux, LA
Ratings by platform
- WebMD Care: 4.0 out of 5 stars (based on 52 ratings) (52 ratings)
- Vitals: 3.8 out of 5 stars (based on 57 ratings) (57 ratings)
- Healthgrades: 3.1 out of 5 stars (based on 44 ratings) (44 ratings)
- U.S. News & World Report (for Dr. Walter J. Simoneaux): 5 out of 5 stars (based on 67 ratings) (67 ratings)
- Vitals (for Dr. Paul T. Ray): 4.6 out of 5 stars (based on 5 reviews) (5 reviews)
What patients say
Patients praise
- Physicians are frequently praised for being professional, courteous, and knowledgeable
- Many patients appreciate clear communication and thorough explanations from their doctors
- Staff are often described as wonderful, attentive, and helpful in positive reviews
- Some patients report efficient, compassionate care and successful diagnostic or treatment outcomes
Common complaints
- Some patients reported feeling unheard, rushed, or that the physician lacked compassion or bedside manner
- Complaints regarding billing practices, specifically unexpected charges associated with the clinic's transition to a hospital outpatient department
- Instances where patients felt staff members were not accountable for issues or were unhelpful
- Reports of negative interactions where patients felt interrogated or unfairly treated when asking questions
In patients' words
"She has an awesome personality, is caring, and compassionate toward her clients. She listens to all of my questions and answers them completely."
— Healthgrades review for Dr. Stephanie Hughes"She doesn’t even deserve one star. .She starts out very nice. Then she changes. It’s almost like she’s two different people. You cannot ask any questions at all."
— WebMD Care review for Dr. Stephanie Hughes"Dr. Ray is a delightful person. I have ABSOLUTELY no issues w/ him. My problem is that I have wellness benefits, associated w/ his specialty, that his staff refuses to bill..."
— Vitals review for Dr. Paul T. Ray"As a male I was leery(?) about seeing a female doctor... Dr. Hughes is very professional, courteous and has a great personality. I highly recommend Dr. Hughes to become your urologist and in particular men."
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