The Dalles Health Clinic I Family Medicine
Primary Care • The Dalles, OR
Ratings by platform
- Birdeye (for MCMC Family Medicine): 4.6 out of 5 stars (164 reviews)
What patients say
Patients praise
- highly personalized and attentive care from individual providers
- providers who listen, are patient, and explain options clearly (collaborative approach)
- supportive and kind nursing/clinical staff
- clean and updated facilities
- timely communication via patient portals (MyChart)
Common complaints
- billing and insurance issues (e.g., out-of-network costs)
- difficulty with customer service/phone accessibility
- long wait times for appointments
- perceived lack of patient care from administrative/support staff
In patients' words
"I LOVE SHAY MURPHY!!! She is the BEST. That's why I travel almost 2hrs just to see her. Great listener and tend to your needs."
— Adventist Health Provider Review (Shaylyn Murphy)"The staff at Family Med are not like any other. They are the most courteous, knowledgeable crew you will ever meet."
— LocalityBiz Review for MCMC Family Medicine"One thing after another. I love our doctor, and she is the reason we stay. But the rest of our experience with this doctors office and all of MCMC has been one terrible experience after another..."
— LocalityBiz Review for MCMC Family MedicineMore clinics in The Dalles
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