In Home Urgent Medical Care In The Colony, TX | UrgentCare2Go
Urgent Care • The Colony, TX
Ratings by platform
- Yelp: 3.0/5 (~138 reviews on Yelp)
- Birdeye: 4.8/5 (~550 reviews on Birdeye)
- Yahoo Local: 3.0/5 (~149 reviews on Yahoo Local)
What patients say
Patients praise
- High convenience of in-home care delivery
- Ease of booking appointments online
- Some positive individual experiences with medical staff members
Common complaints
- Significant billing issues, including unauthorized charges and difficulty with insurance processing
- Customer service complaints, including reports of rude staff and unresponsiveness
- Concerns regarding the nature of the "in-home" care (e.g., virtual doctor visits, lack of physical medical equipment)
- Difficulties with canceling memberships or appointments
In patients' words
"Medically it’s a great service, billing site is a scam. I am disabled, diabetic with cancer on Medicaid and Medicare... After couple months I am getting a bill for $600.00 ."
— Birdeye review"Will not cancel my membership and continue to charge my credit card $199/month without my permission for 2 years now! I have sent repeated emails and called multiple times to ask them to cancel..."
— Yahoo Local review"Great experience. Deitra was... Love the convenience and will use Urgent Care2Go again."
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