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The Colony ER Hospital

Emergency Medicine • The Colony, TX

★★★★★4.7/5952 reviews across 3 platforms

Ratings by platform

  • Aggregated across web: 4.9/5 (800+ reviews)
  • Yelp: 4.0/5 (74 reviews)
  • Apple Maps: 3.8/5 (78 reviews)

What patients say

Patients praise

  • short or no wait times
  • professional, kind, and attentive staff
  • clean and kid-friendly environment/facilities
  • high-quality doctor care

Common complaints

  • billing and insurance processing issues
  • unprofessional or aggressive staff behavior reported in isolated instances

In patients' words

"The doctor was in before the nurse even finished with my vitals. The staff was..."

— Yelp review

"Took my son here and the staff were great. Until I received the bill. For the first visit they didn't bill my insurance correctly."

— Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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