The Colony ER Hospital
Emergency Medicine • The Colony, TX
Ratings by platform
- Aggregated across web: 4.9/5 (across multiple platforms) (800+)
- Yelp: 4.0/5 (74)
- Apple Maps: 3.8/5 (78)
What patients say
Patients praise
- short or no wait times
- professional, kind, and attentive staff
- clean and kid-friendly environment/facilities
- high-quality doctor care
Common complaints
- billing and insurance processing issues
- unprofessional or aggressive staff behavior reported in isolated instances
In patients' words
"The doctor was in before the nurse even finished with my vitals. The staff was..."
— Yelp review"Took my son here and the staff were great. Until I received the bill. For the first visit they didn't bill my insurance correctly."
— Yelp review"At this point, we had been inside the building for less than seven minutes, so to see her already at ease was a huge relief."
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