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Urology Clinics and Cancer Clinics in North Texas

Urology • Texas City, TX

★★☆☆☆1.9/5111 reviews across 1 platform

Ratings by platform

  • Yelp: 1.9/5 (111 reviews)

What patients say

Patients praise

  • Expertise and professionalism of some medical staff
  • Positive treatment outcomes for urological and cancer conditions
  • Access to advanced technology and specialized care options
  • Some patients report feeling supported and well-informed

Common complaints

  • Poor customer service and unresponsiveness from office staff
  • Difficulty scheduling, appointment cancellations, and long wait times
  • Billing issues, including insurance network confusion
  • Perceived lack of empathy and unprofessional bedside manner from some providers
  • Frustration with communication delays and lack of follow-up

In patients' words

"Garbage customer service. Went to this clinic because my insurance said they were in network... After appointment I started getting bills because they said that the clinic is in network, but the specific provider I saw was not."

— Yelp review

"The combination of chauvinistic attitudes and poor bedside mannerisms created an environment that felt both dismissive and uncomfortable. My husband and I were treated with ZERO empathy upon hearing his pathology report."

— Yelp review

"Had it not been for Greg Thoreson’s courteous and expert advice on what to do, over the phone, I likely would have still been in Asheville with uncertain outcome. He is an exemplary surgeon and individual."

— Urology Clinics of North Texas website testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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