Clear Lake Primary Care PLLC, Texas City, TX - WellMed
Primary Care • Texas City, TX
Ratings by platform
- ComplaintsBoard: 1.0/5 (based on 14 reviews) (14 reviews)
- PissedConsumer: 1.3/5 (based on 29 reviews) (29 reviews)
What patients say
Patients praise
- Individual doctors and clinical staff are sometimes noted as being good or competent despite management issues
Common complaints
- Poor customer service and rude staff
- Billing errors and complex insurance/medication issues
- Difficulty scheduling appointments or reaching staff by phone
- Negative patient experience following WellMed acquisition of local practices
In patients' words
"WellMed/Optum's takeover of this practice has decreased the medical care, and their billing is a mess. The providers are not the problem; WellMed/Optum is."
— PissedConsumer"We had been going to our doctor for five years, and then [COMPANY] came in and bought the office that he was in. After they took over, billing and medication fills became a nightmare, with incorrect billing and rude customer service."
— PissedConsumerMore clinics in Texas City
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