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Union Health

Physical Therapy • Terre Haute, IN

★★☆☆☆2.1/564 reviews across 3 platforms

Ratings by platform

  • Yelp: 1.0/5 (1 review)
  • RateMDs: 2.6/5 (27 reviews)
  • Yelp: 1.7/5 (36 reviews)

What patients say

Patients praise

  • Specific praise for the professionalism and quality of care provided by individual physical therapists.
  • Some patients report positive experiences with nursing staff and quality of clinical care.

Common complaints

  • Significant concerns regarding billing practices, including unexpected bills, lack of transparency, and difficulty resolving billing issues.
  • Issues with administrative communication and customer service responsiveness.
  • Occasional reports of rude staff interactions.

In patients' words

"Superior physical therapist. Head and shoulders above all the rest... They are professional in every since of the word. Feel like part of a family that cares about me."

— LocalityBiz reviewer Michael Pruett regarding Union Hospital Physical Therapy Services Union North

"Calling Union Hospital billing means you'll be on hold for on average 20-30. It's bad enough we have to deal with medical problems then have the "healers" be so incompetent when it comes to billing and communication..."

— LocalityBiz reviewer regarding Union Hospital experience

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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