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Terre Haute

Behavioral HealthTerre Haute, IN

★★★★☆3.9/5302 reviews across 4 platforms

Ratings by platform

  • RateMDs (Union Hospital): 2.6 out of 5 stars (27 reviews)
  • Birdeye (Crossroads Care Clinic): 4.3 out of 5 stars (58 reviews)
  • Birdeye (Union Medical Group Convenient Care): 3.0 out of 5 stars (47 reviews)
  • Healthgrades (Terre Haute Regional Hospital): 64% recommended (Multiple ratings (Healthgrades))
  • MedicalRecords.com (Terre Haute Regional Hospital): 4.2 out of 5 stars (170 reviews)

What patients say

Patients praise

  • Professionalism and competence of specific doctors and nursing staff reported by some patients
  • Efficient and comfortable experiences noted in outpatient surgery or smaller clinics
  • General patient satisfaction ratings at some facilities remaining at or above average levels

Common complaints

  • Complex and confusing billing issues, including disputed charges and potential coding errors
  • Reports of long emergency department wait times, sometimes involving overnight waits in hallways
  • Concerns regarding understaffing and inconsistent quality of patient care
  • Instances of perceived unprofessional, rude, or lacking empathy behavior by some staff members

In patients' words

"The billing is almost criminal! i recvd a bill this week and its not even been PAID by my insurance yet. ... Avoid UNON hospital. Drive to INDY!!!!"

RateMDs patient review of Union Hospital

"I still have bills from two years ago... They also asked about patient care and long emergency room wait times, including waiting rooms with people sitting in hallways overnight before they get a room."

Public feedback from a merger listening session, 2026

"The Doctors and nurses are very caring and genuinely concerned. I have never been so well treated by any other Emergency room."

MedicalRecords.com patient review of Terre Haute Regional Hospital

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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