Behavioral Health - Union Health, Terre Haute, IN
Behavioral Health • Terre Haute, IN
Ratings by platform
- RateMDs: 2.6 out of 5 stars (27 reviews) (27)
- MedicalRecords.com: 3.1 out of 5 stars (17 reviews) (17)
- US News Health: 3 out of 5 (Patient Experience Score) (N/A)
What patients say
Patients praise
- praise for specific nursing staff kindness and helpfulness
- acknowledgment of professional care in certain instances
Common complaints
- significant complaints regarding billing transparency, complexity, and perceived unfair practices
- reports of rude or unconcerned medical staff/doctors in certain departments
- concerns about long wait times and perceived lack of effective communication
- occasional negative experiences with patient empathy and compassion in nursing staff
In patients' words
"billing is horrid!!!! they sent me a bill last week and when i checked with my insurance the claims were pending. ... AVOID THIS HOSPITAL AT ALL COSTS!!!! Horrible and deceptive."
— RateMDs user review"The staff (nurse) were amazing! However, this hospital staffs doctors that are not in network and they do not tell you that until you get the separate bill from the doctor's service"
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