Primary Care in Temple, TX | Baylor Scott & White Health
Primary Care • Temple, TX
Ratings by platform
- Birdeye (Baylor Scott & White Clinic - Temple): 2.9 / 5 (62 reviews)
- Apple Maps (Baylor Scott & White Clinic - Temple Westfield): 4.6 / 5 (23 ratings)
- BBB (Baylor Scott & White Health): 1.32 / 5 (customer review ratings shown as 1.32/5 (count not specified in snippet))
- Birdeye (Scott & White Medical Center - Temple): 3.2 / 5 (1,526 reviews)
- Vivian Health (Baylor Scott & White Medical Center – Temple): 3.9 / 5 (32 reviews)
What patients say
Patients praise
- Some providers are described as excellent/thorough and caring (Apple Maps review snippets)
- Positive praise for exceptional service and providers on Apple Maps
- Some reviews describe high-quality medical/surgical care and supportive staff (Birdeye snippet)
Common complaints
- Low ratings and complaints about rude staff, long waits, and communication issues (Birdeye)
- Billing disputes/charges and slow or inefficient communication (BBB)
- Difficult or delayed access to appointments and providers perceived as rushed/smug/not listening (BBB)
- Patient experience issues such as disorganization and difficulty meeting surgeons after procedures (Birdeye hospital review)
- Portal/online system problems and billing/payment portal issues (BBB)
In patients' words
"“Horrible experience… waiting 40 minutes… receptionist… nurse had called and we were not there… The story changed…”"
— Birdeye review snippet for Baylor Scott & White Clinic - Temple"“Anna is an excellent provider she takes as much time with her patients as they need without you feeling rushed. She genuinely seems to care…”"
— Apple Maps review snippet for Baylor Scott & White Clinic - Temple Westfield"“Avoid them… Despite having a plan, I was billed for routine blood and urine tests… they still refused to adjust the bill. Communication… frustratingly slow…”"
— BBB customer review snippet for Baylor Scott & White Health"“Not very organized. Doctors say one thing and the surgical team says something different… I asked to speak with the surgeon after the surgery. Out of the question…”"
— Birdeye review snippet for Scott & White Medical Center - TempleMore clinics in Temple
Primary Care Doctors Near Me in Temple, TX - Ascension
Patients praise: Attentive, patient-centered care · Doctors who listen and do not rush patients.
Orthopedic Surgeons Near Me in Temple, TX - Ascension
Patients praise: Highly attentive and communicative bedside manner · Clear explanations of conditions and treatment options.
Roney Bone and Joint Institute Temple - Baylor Scott & White Health
Patients praise: Professional and attentive bedside manner of some doctors · Effective clinical outcomes for surgeries like knee replacements.
Podiatry | Baylor Scott & White Medical Center – Temple
Patients praise: High patient satisfaction ratings specifically for individual podiatrists at the facility · Physicians described as professional, caring, thorough, and effective listeners.
Foot Doctor Killeen, TX 76549: Thomas W. Madden, DPM
Patients praise: Professional, friendly, and compassionate staff · Dr. Madden is perceived as knowledgeable, skilled, and dedicated.
Dr. Prashant Nadkarni, MD, ECNU, FACE
Patients praise: Thorough and attentive care · Clear, straight-to-the-point communication style.
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