Roney Bone and Joint Institute Temple - Baylor Scott & White Health
Orthopedics • Temple, TX
Ratings by platform
- Official Website (BSW Health): 4.9 / 5.0 (847 reviews)
- Apple Maps: 4.3 / 5.0 (58 reviews)
- Facebook: 94% recommend (322 reviews)
What patients say
Patients praise
- Professional and attentive bedside manner of some doctors
- Effective clinical outcomes for surgeries like knee replacements
- High overall satisfaction ratings from a significant portion of patients
Common complaints
- Concerns regarding billing practices (surprise bills)
- Perceived lack of attentiveness or concern from staff/nurses
- Issues with post-operative care and medication management
- Communication challenges through patient portals and phone systems
In patients' words
"Dr. Seno listens and explains everything, all while be sensitive and kind."
— Apple Maps review"If you like surprise bills then Baylor Scott and White is for you! If you appreciate condescending staff, more consults than you'll ever need before care is actually provided, or total lack of care, then this is where you should schedule your medical care."
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