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Baylor Scott & White Mental Health Clinic – Temple

Mental HealthTemple, TX

★★★☆☆2.8/532 reviews across 2 platforms

Ratings by platform

  • Birdeye (for Mental Health Clinic building 22): 2.8 out of 5 stars (32 reviews)
  • Better Business Bureau: 1.32 out of 5 stars (for BSW Health system) (Not specified (Better Business Bureau))

What patients say

Patients praise

  • Some specific physicians praised for being pleasant and thorough
  • Professionalism of certain medical staff during urgent care situations
  • Effective outcomes for specific procedures

Common complaints

  • Rudeness and unprofessional behavior from staff
  • Difficulty in scheduling appointments and long wait times
  • Frustrating and inefficient communication with patients
  • Concerns regarding billing processes and administrative navigation
  • Perception of rushed patient care

In patients' words

"Patient care - 0 stars Communication w patient - 0 stars Staff - Cold, rude and no personality - 0 Stars Do yourself a favor and find another place that actually will care for you and your well being."

Birdeye User Review

"Not only is it difficult to get timely appointments, waits of 6 months for Rheumatology, the physicians have been smug, rude, rushed, and do not listen to you when explaining what you are suffering with."

BBB Customer Review (BSW Health System)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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