Testing | Maricopa County, AZ
Sexual Health • Tempe, AZ
Ratings by platform
- Glassdoor (Employee reviews): 3.1 out of 5 stars (30 reviews)
What patients say
Patients praise
- Attentive, professional, and knowledgeable clinical staff (doctors, nurses, medical assistants)
- Effective digital check-in systems that can reduce administrative burden
- Efficient and friendly service from specific staff members when operational demands are low
- Access to comprehensive diagnostic services like labs and imaging
Common complaints
- Long wait times for appointments and walk-ins
- Rudeness and lack of professionalism among front desk and administrative staff
- Communication challenges with office management and difficulties reaching practitioners
- Concerns regarding facility temperature (freezing) and noise levels
- Frustrations with billing processes and prescription management
In patients' words
"The Tempe facility is freezing... I won't go back to this facility because it is literally freezing. The staff and program were okay, but it's hard to concentrate when you are freezing."
— Aurora Behavioral Health System (Tempe) review"Everything was great when I got there... It wasn’t until I waited in the room for almost 40 minutes to see the Dr with my paper nightgown on that I got upset. The room was freezing cold."
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