Maricopa County Department of Public Health STI Clinic
Sexual Health • Tempe, AZ
What patients say
Patients praise
- Attentive, professional, and knowledgeable clinical staff (doctors, nurses, medical assistants)
- Effective digital check-in systems that can reduce administrative burden
- Efficient and friendly service from specific staff members when operational demands are low
- Access to comprehensive diagnostic services like labs and imaging
Common complaints
- Long wait times for appointments and walk-ins
- Rudeness and lack of professionalism among front desk and administrative staff
- Communication challenges with office management and difficulties reaching practitioners
- Concerns regarding facility temperature (freezing) and noise levels
- Frustrations with billing processes and prescription management
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